What do I do if a customer is suspected of money laundering?

If you suspect a customer is laundering money, you should immediately take internal anti-money laundering (AML) measures to ensure your business is not being used for money laundering activities. Here are some steps you should take:

  1. Gather evidence: Gather all the information you have about the customer and their activities. Watch for unusual or suspicious transactions or behavior.

  2. Report suspicions: report suspicions immediately to the appropriate authority. In many countries, this is the relevant financial authority. Find out about the reporting requirements in your country and follow them closely.

  3. Block all transactions: Block all transactions related to the suspicion and ensure that no further transactions are made.

  4. Internal AML program: review your internal AML program and update it if necessary. Ensure that your employees are properly trained and that all internal procedures are followed.